Managed Services
Proactive Monitoring and
Maintenance In Managed IT
We provide a wide range of customizable managed services that is backed by our world-class ,multi-tiered service desk available 24x7x365. - Customizable end-user interfaces, adherent to service level agreements designed with ITIL best practices.
Managed Services
Help Desk
Break-Fix
Deskside Support
Field Dispatch Services
Smart Hands Support
VIP / White Glove Support
System Monitoring
Hardware Procurement
Infrastructure Management
Data Migration Projects
Cloud Solutions/Migrations
Cyber Security Services
Managed Cyber Security, Detect and Response . Defend against the impacts of cybersecurity incidents with a fully managed solution. Our Managed Security Services are designed to extend your security capabilities and proficiency when your existing IT teams are challenged with other pressing duties. Gain effectiveness and reduce overall risk.
NETDEFEND
- NetDefend Managed Firewall
- NetDefend Manager (SIEM)
- NetDefend Vulnerability Scanner
- NetDefend Malware Protector
- Security Awareness Training
- Malware Outbreak Service
- Threat Analysis
NetTend - What does it provide?
- 24x7x365, unlimited remote support
- Alarms and incident management triggered from monitoring and beat practice based thresholds
- Customer portal for service tickets and device management
- Vendor and carrier escalation with case management
- Configuration management
- Critical security vulnerability patches
- Firmware upgrades related for support incidents
- Standard reporting
NetTend - Packages
- Standard
- Enhanced
- 24 x 7 x 365 Monitoring
- Remote Support
- On-site Dispatch
- Professional Services Add-on
- Client Service Management Add-ons